Website customer survey

We need your help

We’d be grateful if you could give us some feedback about your visit to the Queensland Public Trustee website today.

We do these surveys to find out what’s working well with the site and what may need improvement.

We’ll ask 7 questions that should only take you a minute or two to answer.

While feedback is optional and is completely anonymous, our website does use analytic tools.
You can learn more about these analytic tools on our Privacy page.

Thank you for your time today.

1. Why are you here today? *

To learn about general information about Wills, deceased estates powers of attorney or trustsTo get help on a service QPT provides to customers including financial administrationTo get in touch, make a booking or find a QPT officeTo search for or lodge unclaimed money Just to find out more about QPTSomething else

2. Who are you visiting the site for today? *

YourselfA friend or family memberA client that I supportOn behalf of a business or organisationOther

3. Have you visited the QPT site before? *Yes, many timesYes, once or twiceNo, it's my first visit

4. Did you find what you were looking for? *YesNoKind of

5. Why couldn’t you find what you needed? *

I couldn't find where to clickThe search tool wasn't helpfulThe information I found didn’t answer my questionI just found the whole thing confusingI don't speak English that well

5. What are thoughts on the information you found? *

Too much and too complexJust about right, I liked itToo little and not detailed enough

6. On a scale of 1 to 5 how was your overall experience today? *

1 – Really poor2 – Not so good3 – OK4 – Good5 – Very good

7. Do you have any final thoughts or suggestions you’d like to give us? *

YesNo

Add your suggestions here! *

 

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Thank you for your time today!